Many employers and HR professionals are starting to beg the question, “How do my employees feel about their current work environment?” Sure, you have the common questionnaires, surveys, and performance reviews, but is that enough? Questionnaires and surveys carry with them a mixed bag of how answers can be interpreted, the process of formulating the right questions, and how to respond to a wide range of data. Performance reviews, while highly beneficial and necessary, cannot possibly occur enough to address all the concerns. Not to mention, there is something to be said about the truthfulness in anonymity. So, how do you get truthful answers that can allow for constant change and upgrade? Direct questions, as believed by David Niu, founder of consulting firm TINYpulse, should be your go-to when encouraging employee engagement.
Keep Work Environment Questions Direct
When we say direct questions, we are talking about asking employees one simple question at a time via any medium, and often. According to TINYpulse, these answers should be kept anonymous. With a simple work environment question, you will often receive common answers, which indicate a common problem, big or small. Who knows, maybe your employees often feel nauseated by your cleaning supplies but have just never spoken up? Simple fixes can mend even the biggest problems once they're brought to your attention. Especially in smaller companies, developing one direct question at a time does not tug nearly as hard at the company’s budget strings.
Work Environment Questions to Ask
So, what kinds of questions should you be asking your employees? According to Niu, questions like:
- “Name one process that, were it eliminated, would make you more productive.”
- “How transparent is management?”
- “Please rate the quality of the snacks in the kitchen.”
Each question, while seemingly ordered by importance, is equally as important as the rest. These kinds of questions can easily set the pace for corporate change and ultimately, a more pleasant work environment for your employees. Not to mention, us employees like seeing our voices heard, even when that voice is penned under Anonymous in the suggestion box!
Source: HR Morning